1. A service that matches the customer with a qualified, skilled & vetted tradesman.
2. It’s a way of booking your tradesman online, at a time that suits you.
3. Provides the customer a 12 month guarantee from Bord Gáis Energy.
4. All heroes must follow the code of conduct.
THE CODE OF CONDUCT FOR LOCAL HEROES
The Heroes will…
* Be honest and fair.
* Always provide a quote before starting work.
* Keep to your appointment. If for any reason they are running late they’ll let you know.
* Call you before they arrive.
* Be polite, friendly and treat you and your property with respect.
* Keep you updated throughout your job.
* Never take cash payments. (They will only accept payment through the Local Heroes website).
Customer Testimonials
3rd September 2022
Customer score out of 10 for work carried out 10 out of 10!
What the customer said we did well.
Everything….very professional
6th September 2022
Customer score out of 10 for work carried out 10 out of 10!
What the customer said we did well.
Neat and Tidy work
27th September 2022
Customer score out of 10 for work carried out 9 out of 10!
What the customer said we did well.
Punctual, Neat and Tidy and quality work explained everything and available for queries.
5th October 2022
Customer score out of 10 for work carried out 10 out of 10!
What the customer said we did well.
Efficient delivery of service and responsive to communication about the job.
16th November 2022
Customer score out of 10 for work carried out 10 out of 10!
What the customer said we did well.
Work completed in a neat and timely fashion. Full instructions on use of boiler given
6th December 2022
Customer has scored you a 10 out of 10!
What did the customer say that you did well?
They were very professional in the work that they carried out and couldn’t have been more willing to carry out all that was required of them. They were very polite and willing to do more than was required of them.
Daniel
5th December 2022
Customer has scored you a 10 out of 10!
What did the customer say that you did well?
The came on time and did the job as quick as possible with minimum disturbance + really friendly and knowledgeable
friendly and knowledgeable
